jump to navigation

How Can We Lean the Appliance Repair Industry? April 20, 2010

Posted by Jeff Fuchs in Lean Service, Lean Thinking.
Tags: ,

Getting your dishwasher fixed by someone else isn’t always so easy, as Kim Galizio recounts over at Lean is Good. A small puddle of water that appeared in front of his dishwasher, and repairs that needed to be addressed within the warranty period, seemed an easy-enough process to solve the problem. But after a series of visits, and failed repairs ultimately culminating in success, Mr. Galizio wonders if the process can be leaned out.

Check out Mr. Galizio’s post here.

About these ads


No comments yet — be the first.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


Get every new post delivered to your Inbox.

%d bloggers like this: